WE'RE PROUD TO ANNOUNCE ROUTE ORDER TRACKING & PACKAGE INSURANCE!
Venerate Beauty Supply is proud to partner with Route, the leader in package protection and tracking solutions. we will automatically add Route+ to your order at checkout to protect your order from damage, loss, or theft. In the unfortunate case that your order never comes or is damaged upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you.
FREE SHIPPING ON ALL US ORDERS OVER $75!
Enjoy fast & free shipping on all U.S. orders over $75! Orders typically take 2-3 business days to process and leave our facility due to a high volume of orders. Orders take 2-7 business days from shipment date to be delivered.
We offer one day express shipping for U.S. domestic orders via USPS Priority Mail Express and UPS Next Day Air. Orders must be placed before 2 PM CST to leave our facility on the same business day, and will arrive by the next business day. Orders placed after 2 PM CST will leave our facility on the next business day, and will arrive to the customer on the following business day.
An order placed on a Thursday at 9 AM EST will leave our facility on Thursday (same day) and arrive by Friday (next business day).
An order placed on a Thursday at 5 PM EST will leave our facility on Friday (next day) and arrive by Monday (next business day).
An order placed on a Wednesday at 9 PM EST will leave our facility on Thursday (next day) and arrive by Friday (next business day).
Shipping rates are calculated based on order weight and value. Orders typically take 2-3 business days to process and leave our facility. Express shipping options are also available. Please expect delays for all Canadian purchases due to COVID-19.
Orders typically take 2-3 business days to process and leave our facility. International shipping rates are calculated based on your order value and weight. We currently offer economy options, and express shipping via UPS or DHL for faster delivery. Shipping times vary from country to country. Please expect delays for all international shipments due to COVID-19.
For international orders, all sales are FINAL! A Refund/Exchange may not be given.
CUSTOMS FEES, DUTIES & TAXES
Additional customs fees may apply at the time of delivery for orders outside of the United States. For more information on those fees please contact your postal office or local government for more information. Veiled Collection is not responsible for the fees issued and we are unable to determine these fees prior to delivery.
Venerate Beauty Supply is not responsible for any package(s) a customer refuses to pay customs fees for and will not refund any order which has been not been sent back to our facility. Venerate Beauty Supply is not held responsible for any fees issued by customs which have not been paid for by the customer. Venerate Beauty Supply is not to be held responsible for delays to your shipment due to the carrier or postal holds issued by your country.
RISK OF LOSS
Once packages have left our facility, risk of loss is passed on to the customer, and we cannot be held responsible for any items that have yet to arrive in customer’s hands. If necessary, we will gladly prepare an investigation to assist with any issues or loss, but we are not responsible for any lost or stolen packages. We cannot be held responsible or liable and will not be able to refund any transactions due to lost, stolen or late arrivals. Please make sure the address we are shipping to is a secure address.
21922 Bellaire Blvd. Suite 500
Richmond, Texas 77407